Return & Refund Policy

Due to the perishable nature of fresh flowers, we do not accept returns once an order has been delivered.

However, customer satisfaction is important to us. If you experience any issues with your order, such as damaged products, incorrect items, or quality concerns, please contact us within 24 hours of delivery.

What We May Need

To process your request, we may ask for:

• Your order number
• Photos of the product received

Possible Resolutions

Depending on the situation, we may offer a replacement, store credit, or a refund.

Please contact us at orders@buyflowersbangkok.com for assistance.